FAQ’s

Online therapy, also known as teletherapy or telehealth, involves receiving therapy services remotely through video conferencing, phone calls, or secure messaging platforms. At Mental Serenity, our therapists conduct sessions via a secure and confidential online platform, allowing you to access therapy from the comfort of your own home.

Yes, research has shown that online therapy can be just as effective as traditional in-person therapy for many individuals. Our therapists are highly trained and experienced in providing online therapy services, and we work diligently to ensure that you receive the same level of care and support as you would in a face-to-face session.

Our therapists specialize in a wide range of mental health concerns, including anxiety, depression, stress, trauma, relationship issues, grief and loss, and personal growth. Whether you’re struggling with a specific issue or simply seeking support and guidance, we’re here to help.

Scheduling a therapy session with one of our therapists is easy! Simply visit our website and click on the “Schedule a Session” button to view our therapists’ availability and book an appointment that works for you. You can also contact us directly via phone or email, and we’ll be happy to assist you in scheduling your session.

During a therapy session, you can expect to have a confidential and nonjudgmental conversation with your therapist about your thoughts, feelings, and experiences. Your therapist will work with you to explore your concerns, identify goals, and develop strategies for coping and healing.

Yes, confidentiality is a top priority in therapy. Our therapists adhere to strict ethical guidelines and legal regulations to ensure the privacy and confidentiality of your information. Your therapy sessions are confidential, and your therapist will not disclose any information without your explicit consent, except in rare circumstances where there is a risk of harm to yourself or others.

We currently do not accept insurance, but we do offer affordable self-pay rates for our therapy services. We believe in making therapy accessible to everyone, and we strive to keep our services affordable and accessible.

Online therapy can be a great option for individuals who prefer the convenience and flexibility of receiving therapy from home or who may have difficulty accessing in-person services due to various barriers. If you’re unsure whether online therapy is right for you, we encourage you to schedule a free consultation with one of our therapists to discuss your needs and determine if online therapy is a good fit.

If you have any additional questions or concerns about our therapy services, please don’t hesitate to contact us. Our team is here to provide you with the information and support you need to make informed decisions about your mental health and well-being.